U-Fix-It

2Mar/110

Windows XP TaskManager is disabled by Virus

This usually happens because of a virus infection. Of Course, try to remove the virus first since any changes that you make will be reverted by the virus that may still be on the computer.

However, if you are pretty sure that the virus infection has been eliminated then go ahead and try these methods below:

Method 1:

•Click Start, Run and type Regedit.exe
•Navigate to the following branch:
     HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies\ System
•In the right-pane, delete the value named DisableTaskMgr
•Close Regedit.exe

Method 2:

•Click Start, Run, type gpedit.msc and click OK.
•Navigate to this branch:
User Configuration / Administrative Templates / System / Ctrl+Alt+Delete Options / Remove Task Manager
•Double-click the Remove Task Manager option.
•Set the policy to Not Configured.

25Apr/10Off

Unable to Start a Program with an .exe File Extension

Symptom:

When you try to launch an application (.exe files), the following error message appears and the program does not run.

Cause:

This problem occurs if the .exe file association in the registry is corrupt. This behavior is generally caused by viruses; one of which is SirCam virus, which modifies the .exe file association in registry.

Resolution:

Method 1: Fixing the association settings automatically
Download exefix_xp.com utility and save to Desktop. Double-click the file to run it. This utility fixes the exefile association in the registry automatically.

Additional tip: To run the utility silently (without any prompts), use the -silent parameter. Open a Command window (Command.com) and type:

C:\Utilities\exefix_xp.com -silent

Assuming that the exefix_xp.com is placed in the C:\Utilities directory.

Method 2:  Fixing the association settings using Registry editor
•  Click Start, Run and type Command
•  Type the following commands one by one:
    cd\windows
    regedit

•  If Registry Editor opens successfully, then navigate to the following key:
    HKEY_CLASSES_ROOT \ exefile \ shell \ open \ command

•  Double-click the (Default) value in the right pane
•  Delete the current value data, and then type:
    "%1" %*
    (ie., quote-percent-one-quote-space-percent-asterisk.)

•  Navigate to:
    HKEY_CLASSES_ROOT\.exe

•  In the right-pane, set (default) to exefile
•  Exit the Registry Editor.

2Apr/10Off

Administrative Tools are disabled

We ran into the same issue and fixed the problem by re-associating .msc files with the Microsoft Management Console (mmc.exe).

Navigate to the C:\Windows\System32 folder and right-click the eventvwr.msc file (or any .msc file).

Choose ‘Open With’. If you see the Microsoft Management Console listed at the top of the next window, click on it to highlight. If you do not see the Microsoft Management Console, click Browse, navigate to C:\Windows\System32, and double-click the mmc.exe file.

With the Microsoft Management Console or mmc highlighted in the Open With box, check the box for ‘Always use the selected program to open this kind of file’.

Click OK and see if the issue is resolved.

2Apr/10Off

CD/DVD disappeared, not recognized or are not able to read CD/DVD’s

This problem is caused by two Windows registry entries that have become corrupted. To fix the problem, you have to use Registry Editor to delete the corrupted Registry entries. To use this method, you must be logged on to Windows as an administrator. If you need help verifying that you are an administrator, visit the following Microsoft Web site:
http://support.microsoft.com/gp/admin (http://support.microsoft.com/gp/admin)

Remember to backup your registry before you start.

Windows 7
To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter (http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter)

Windows Vista

1.Click StartCollapse this imageExpand this image, and then click All Programs.
2.Click Accessories, and then click Run.
3.Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
4.In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters. :Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry.
5.On the Edit menu, click Delete.
6.When you are prompted to confirm the deletion, click Yes.
7.In the right pane, click LowerFilters. Note: If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further.
8.On the Edit menu, click Delete.
9.When you are prompted to confirm the deletion, click Yes.
10.Exit Registry Editor.
11.Restart the computer.

2Apr/10Off

Bogus Virus Notice (Microsoft 2010 Virus Update, AV 2010, etc.)

Yep,

There is a new set of viruses going around that are exploiting a weakness in Adobe Acrobat PDF viewers or Adobe Flash Players from legitimate websites with adSense advertisements. People are being infected simply by visiting sites with no user interaction. Some sites that we have come across include CNN.com, Foxnews.com, MySpace, and a slew of others.

One prompt people are getting looks something like this:

If you take a closer look at the prompt you will notice that this picture is embedded within your web browser (even you Mozilla Firefox users). If you get this prompt DON’T click on the button on the bottom “Full System Cleanup” since that will install some extra files (Mal-Ware) on your system. Best thing to do is use the CTRL+ALT+DELETE option and close the application that way through the Task Manager. If you have a good Anti-Virus program then scan your machine Note: McAfee is a worthless Anti-Virus program that can’t seem to find or fix most newer viruses. We recommend either Norton Anti-Virus, Webroot Anti-Virus, or Kaspersky. There are also some free AV programs such as Malwarebytes from malwarebytes.org or Spy-Bot Search and Destroy that can get rid of the infected files on your PC.

Remember, if you still have problems with removing the virus, please don’t hesitate to call us. We are more than happy to come to your rescue.